Le valutazioni e i commenti raccolti qui sono le esperienze e le impressioni degli ospiti che hanno effettuato le loro prenotazioni sul nostro sito Web.
Dopo il loro soggiorno presso Appartamenti Vista Mar, i nostri ospiti riceveranno un modulo in cui misureranno la qualità del servizio e la soddisfazione del cliente, modulo inviato dalla società Ecommerce Hotels, che assicura che le recensioni e le valutazioni provengano da ospiti che hanno effettivamente apprezzato delle nostre strutture negli Appartamenti Vista Mar, a differenza delle recensioni e delle valutazioni che possono apparire nei portali di opinione, quelle che non danno la certezza che il contenuto pubblicato provenga da ospiti che erano effettivamente presso le nostre strutture.
Ya mandé un email de felicitación a los apartamentos nos encantó el trato de Alina, Paula y la señora de la limpieza Inma, la terraza con vistas al mar estaba muy bien.
Si llegas después de las 16 horas tienes un problema... A nosotros el señor que nos atendió por el interfono no sabÃa ni dónde estaba el apartamento 36, al final pude ver el cartelito elevando la vista hacia arriba, pero vamos fue un pequeño lunar ya que la estancia ha sido muy satisfactoria.
Estimado Juan Jorge, Muchísimas gracias por compartir su experiencia en Vista Mar Apartments. Nos alegra saber que disfrutaron de su estancia y especialmente del trato recibido por parte de Alina, Paula e Inma, a quienes haremos llegar sus amables palabras. Lamentamos el inconveniente a su llegada fuera del horario de recepción y tomamos nota para mejorar el proceso. Nos alegra que, a pesar de ello, hayan tenido una estancia satisfactoria. ¡Esperamos verles de nuevo muy pronto! Atentamente,
Quite and close to both new and old town
Dear Michaella, Thank you very much for your kind review of Vista Mar Apartments. We are glad you enjoyed the quiet location and the proximity to both the new and old town. We look forward to welcoming you back soon! Kind regards,
The size and cleanliness of the apartment and the balcony was great. I could not fault anything in the whole complex. Staff were great. The location could not be better.
Nothing. Everything exceeded our expectations.
Dear Brigid, Thank you so much for your wonderful review of Vista Mar Apartments. We are thrilled to hear that the size, cleanliness, and location exceeded your expectations, and that our staff made your stay even better. We look forward to welcoming you again soon! Kind regards,
Clean, fantastic team, everyone friendly, value for money and great location
Nothing
Dear Anne, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed the cleanliness, our fantastic team, and the great location. We look forward to welcoming you back to Vista Mar Apartments soon. Kind regards,
Hola Nevis, Paula and all the excellent staff of Vista Mar. Things we love at Vista Mar are ... cleanliness, location, security and most of all are the friendly, obliging and welcoming staff there. See you all soon.
The improvements you have made recently are very nice. New sunbeds, tables and chairs. I know you have more plans, which I look forward to experiencing.
Dear Tim, Thank you so much for your wonderful review and kind words to all the team at Vista Mar Apartments! We’re delighted to hear how much you value the cleanliness, location, security, and especially the friendliness and helpfulness of our staff. Feedback like yours truly motivates us to keep improving. We're glad you noticed the recent upgrades and appreciate your enthusiasm for the future plans. We look forward to welcoming you back very soon. Warm regards
I really liked the apartment it was very comfortable and very clean. All the staff were very friendly and very helpful. The location is also very good.
Dear Irene, Thank you so much for your wonderful review! We are thrilled to hear that you found the apartment comfortable and clean and that our staff were friendly and helpful. We're also happy that our location met your expectations. We would love to welcome you back to Vista Mar Apartments on your next visit! Best regards,
Very clean and hard working staff always very pleasant and no problems with our stay
The only thing would be cushions for the sun loungers as we found they was uncomfortable after a while ?
Dear Mick, Thank you for your wonderful review! We're so glad to hear that you enjoyed your stay and appreciated the cleanliness and the hard work of our staff. We truly value your feedback, and we’ll certainly take your suggestion regarding cushions for the sun loungers into consideration to enhance comfort for future guests. We look forward to welcoming you back for another great stay! Best regards,
We stay at vista mar every year and always enjoy the relaxed, quiet and social atmosphere there. Location, security and cleanliness are excellent. A hidden diamond in Puerto del carmen. âââââ
The improvements I have seen are excellent. May I suggest a type of non slip mat for the showers. Thank you.
Dear Tim, Thank you for your wonderful review! We're thrilled to hear that you choose Vista Mar Apartments every year and enjoy the relaxed, quiet, and social atmosphere. It's great to know that you appreciate the location, security, and cleanliness, and we love that you consider us a hidden diamond in Puerto del Carmen! We're also happy to hear that you've noticed the improvements, and we truly appreciate your suggestion regarding a non-slip mat for the showers—we'll take it into consideration. Looking forward to welcoming you back again next year! Best regards,
we love the location and the quality of the accommodation. the property is exceptionally clean and very quiet which is why we keep returning.
Dear Christine, Thank you for your wonderful review! We’re so pleased to hear that you love the location and the quality of the accommodation. It’s great to know that you appreciate the exceptional cleanliness and peaceful atmosphere, which keeps you coming back. Your continued support means a lot to us, and we can’t wait to welcome you again soon! Best regards,
We absolutely love Vista Mar apartments. The apartments are immaculate, the staff are so helpful and friendly and a fabulous location.
Keep doing what you are doing.
Dear Lucy, Thank you so much for your fantastic review! We’re delighted to hear that you absolutely love Vista Mar Apartments. It’s wonderful to know that you found the apartments immaculate, the staff helpful and friendly, and the location fabulous. Your kind words mean a lot to us, and we truly appreciate your support. We’ll definitely keep doing what we’re doing and look forward to welcoming you back soon! Best regards,
Good size, nice helpful staff, appreciate no extra charge for safe. Nice clientele
Kitchen units could benefit from upgrade Pads for sunloungers
Dear Kathryn, Thank you for your kind feedback! We’re glad you enjoyed the size of the apartment, the helpful staff, and the lack of extra charges for the safe. We appreciate your suggestions regarding the kitchen units and sunlounger pads, and we’ll certainly take them into consideration to improve future stays. We look forward to welcoming you back to Vista Mar Apartments! Best regards,
Very helpful and friendly . Close to both old and new town . Suits our needs but if you like pool bar and loud entertainment I wouldnât recommend but personally it suits me . Always beds by the pool and apartments are clean and spacious.
Air conditioning
Dear Michaella. Thank you for your kind review and for rating us 9 out of 10! We’re glad to hear that our location and the spacious, clean apartments suited your needs. We appreciate your feedback and understand that our atmosphere might not be for everyone. We look forward to welcoming you back for another relaxing stay! Best regards,
Patents got a ground floor apartment which was ideal for them , very clean and quite and close to both the old and new town .
Air conditioning
Dear Michaella, Thank you for your kind review and for rating us 9 out of 10! We’re glad to hear that our location and the spacious, clean apartments suited your needs. We appreciate your feedback and understand that our atmosphere might not be for everyone. We look forward to welcoming you back for another relaxing stay! Best regards,
The staff were very helpful and friendly also a cleaner called in who was very polite and cheerful and linen changed weekly.
Can not think of anything. We had a really good relaxing holiday.
Dear Christine, Thank you so much for your wonderful review and for rating us 10 out of 10! We're thrilled to hear that you had a relaxing holiday and enjoyed the helpfulness and friendliness of our staff. We truly appreciate your kind words about our cleaner as well. We hope to welcome you back for another great stay soon! Best regards,
Quiet and in a good location adjacent to beach, restaurants and shops
Perhaps more frequent change of bed linen
Dear Con Ward, Thank you for your wonderful review! We're glad to hear you enjoyed the quiet location and the convenience of being near the beach, restaurants, and shops. We also appreciate your suggestion regarding more frequent bed linen changes. We will certainly take that into consideration to enhance the guest experience. We look forward to welcoming you back soon! Best Regards,
We stay here every visit to lanzarote and love our stays staff are lovely and nothing is any trouble .
Definitely 100%English channels on television only 1 channel can be got and its Xmas movies before we used to get news channels and other different channels . This is the only thing we struggle with
Dear Hilary, Thank you for your kind words and for being such a loyal guest! We're thrilled to hear that you enjoy your stays and that our staff makes you feel at home. We appreciate your feedback regarding the television channels and apologise for the inconvenience. We're always looking for ways to improve and will take your comments into account. We look forward to welcoming you back for your next visit! Best Regards,
Cleanliness of apartment
Would like better balcony furniture.
Dear Deirdre, Thank you for your great review and for rating us 9 out of 10! We’re glad you were pleased with the cleanliness of the apartment. We appreciate your feedback about the balcony furniture and will certainly consider it for future improvements. We hope to welcome you back soon! Best regards,
The complex, the rooms and the general area was spotless and the pool cleaned everyday. All the staff were very friendly and helpful
The sun beds are very uncomfortable
Dear Lorna, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the cleanliness of the complex and the friendly service from our team. We also appreciate your feedback about the sunbeds; we’re always looking for ways to improve, and we’ll definitely take that into consideration. We look forward to welcoming you back for another great stay!
Perfect location
Sun umbrellas on exposed balconys
Dear James, Thank you for your wonderful 10/10 review! We're so glad to hear that you found the location perfect for your stay. We appreciate your suggestion regarding sun umbrellas on exposed balconies and will certainly consider this for future improvements to enhance guest comfort. We’d love to invite you to join our Loyalty Program, where you can enjoy exclusive benefits for your next stay. We look forward to welcoming you back soon! Best Regards,
Coming back to our 'home away from home'
We love everything you and your amazing staff do. There is nothing to improve upon.
Dear Yvonne, Thank you so much for your kind words! We are absolutely delighted to hear that you consider us your "home away from home." It's always a pleasure to welcome you, and we're grateful for your continued support. We'll do our best to keep providing you with an exceptional experience, and we can't wait to see you again soon!
Excellent stay for two weeks in October 2024 - Already booked to return for two weeks in October 2025. Thank you.
The television - could not get, BBC1, BBC2, ITV1 or C4. The lady on Reception tried to fix it - but no joy. Apart from the TV - EXCELLENT STAY - THANK YOU!
Dear Andrew, Thank you so much for your fantastic review! We're thrilled to hear you had an excellent stay and have already booked to return next year—what a wonderful compliment! We apologize for the issue with the TV and appreciate your understanding. Our team will continue to work on improving things, and we hope to have everything perfect for your next visit. We look forward to welcoming you back in October 2025!
It was good that due to the late flight departure, there was a separate bath where you could go. Great view from the balcony. Friendly staff.
Only, It would have been better if there were 2 keys for the two-bedroom apartment.
Dear Ildiko, Thank you so much for your wonderful review! We're glad you enjoyed the view from your balcony and the convenience of the late check-out bath. We're also pleased to hear that our staff made a positive impact on your stay. We appreciate your feedback about the apartment keys and will certainly consider it for future improvements. We look forward to welcoming you back! Best Regards,
The location and value for money
Heat the pool
Dear Robert, Thank you for your fantastic rating! We’re thrilled to hear that you enjoyed our location and found great value during your stay. We appreciate your suggestion about heating the pool, and we’ll certainly take it into consideration for future improvements. We hope to welcome you back soon! Best Regards.
We always love the friendly staff . The spotless clean apartments . Fresh towels fresh bed sheets . The peace and quiet never any trouble at these apartments .
Dear Ann, Thank you for your wonderful review! We’re delighted to hear that you appreciate our friendly staff and the cleanliness of our apartments. It’s great to know that you enjoy the peaceful atmosphere we strive to maintain. We look forward to welcoming you back for another relaxing stay soon! Best Regards.
We are always very happy with our stay in Vista Mar and have now stayed on four occasions. Thank you Ima who keeps the apartment spotless and Alina is very helpful also.
Air conditioning is needed to keep apartment cool.
Dear Sheila, Thank you so much for your fantastic review! We’re thrilled to hear that you’ve enjoyed your stays at Vista Mar and that Ima and Alina have made such a positive impression on you. We appreciate your feedback about air conditioning and will certainly take it into consideration for the future. We look forward to welcoming you back for your next visit! Best Regards,
Good place with all accommodation.
Noise around the swimming pool
Dear Virginie, Thank you for your feedback! We're glad to hear you found our accommodations satisfactory. We apologize for any noise disturbances around the swimming pool and appreciate your input. We're always looking for ways to enhance our guests' experiences. We hope to welcome you back for an even better stay in the future! Best Regards,
The staff go above and beyond for you and are so friendly
Everything was excellent can't wait to come back to stay here again
Dear Melissa, Thank you for your perfect rating and kind words! We are delighted to hear that our staff made such a positive impression with their friendliness and exceptional service. We look forward to welcoming you back and providing another excellent stay. Your anticipation to return means a lot to us. Best regards,
Quiet, spacious and great value for money.
Designated smoking area. Smoking at the poolside if horrible for non smokers. Often had to close apartment doors too. Moved away from the pool to the beach as a result.
Dear Patricia, Thank you for your perfect rating and kind comments about the quiet, spacious accommodations and the great value for money. We appreciate your feedback regarding the smoking area. We understand how important it is for all guests to enjoy a pleasant environment, and we will take your input into consideration to improve our designated smoking areas. We look forward to welcoming you back and ensuring an even more enjoyable stay. Best regards,
Our 8th stay. Vista Mar never disappoints. Ideal location, well appointed rooms, cleaned daily. Very friendly staff. Met Carlos on arrival who was very polite and efficient. It was also great meet Alina again. Excellent apartments, highly recommended.
Difficult to improve on perfection.
Dear Michael, Thank you for your outstanding review and perfect rating! We are thrilled to hear that your 8th stay at Vista Mar was as enjoyable as ever. It’s wonderful to know that you appreciate our ideal location, well-appointed rooms, and daily cleaning. We are also pleased that you found our staff, including Carlos and Alina, to be friendly and efficient. Thank you for your high recommendation. We look forward to welcoming you back for many more excellent stays. Best regards,
Gute Lage. Schönes App. oberste Etage. Schlafzimmer gut ruhig mit Meersicht, nicht Strassenseite. Gutes Bett, genügend Platz in Schränken, gute Auswahl bei TV. Freundliche Leute am Empfang und Reinigung.
Toilette Nachbar App. Wand zu meinem Schlafzimmer, somit sehr ringhörig. Je nach Art von Nachbar. Unbedingt Kontaktaufnahme 3 Tage vor Ankunft für Mitteilung Eintrittscode in App Anlage.
Sehr geehrter Urs, Vielen Dank für Ihre Bewertung und die gute Bewertung! Es freut uns, dass Ihnen die Lage, das schöne Apartment auf der obersten Etage, das ruhige Schlafzimmer mit Meerblick und die Ausstattung gefallen haben. Wir entschuldigen uns für die Geräuschprobleme durch die Wand zur benachbarten Toilette und werden dies prüfen, um die Akustik zu verbessern. Außerdem nehmen wir Ihren Hinweis zur Kontaktaufnahme vor Ankunft gerne auf, um die Kommunikation zu optimieren. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,
Excellent apartment with everything you needed at a great price. Really quiet which is what we like. Really close to shops and beach.
Only thing would be the mattress on the beds which we both found a bit uncomfortable
Dear Roderick, Thank you for your fantastic review and perfect rating! We’re delighted to hear that you found the apartment excellent, well-equipped, and ideally located. We’re pleased that you enjoyed the quiet atmosphere and the proximity to shops and the beach. We also appreciate your feedback regarding the mattresses. We will review this to enhance the comfort for future stays. Thank you once again, and we look forward to welcoming you back. Best regards,
Amazing apartments, so clean. Staff so friendly and location was perfect
Absolutely nothing. PERFECT
Dear Dionne, Thank you for your outstanding review and perfect rating! We’re delighted to hear that you found the apartments amazing, the cleanliness impeccable, and our staff friendly. It’s wonderful to know that you were pleased with our location and that everything was perfect for you. Your satisfaction is our greatest reward. We look forward to welcoming you back for another exceptional stay. Best regards,
Lovely stay as usual, staff fantastic, nothing too much trouble. Nice and quiet
Nothing
Dear John, Thank you for your wonderful review and excellent rating! We’re thrilled to hear that you enjoyed another lovely stay with us and found our staff fantastic and accommodating. We’re also pleased that you appreciated the peaceful atmosphere of our hotel. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable visit. Best regards,
Absolutely amazing place to stay
Nothing it is perfect as it is
Dear Annn, Thank you so much for your wonderful review! We're thrilled to hear that you had a perfect stay with us. We look forward to welcoming you back soon!
Friendly staff, good location, apartments nice & quiet.
Change sheets more, once a week not enough. Beds were very uncomfortable on this visit, but ok on previous stay. Sun loungers very uncomfortable.
Dear Rosemaria, Thank you for your feedback. We'll certainly take your comments into consideration, especially regarding the frequency of sheet changes and the comfort of the beds and sun loungers. We aim to ensure each guest has a comfortable and enjoyable stay, and we appreciate your input to help us improve.
Lovely apartment.kept spotless clean through out our stay.Good position between old town and strip,Spar supermarket across road.Local bars and restaurants.Our second stay its perfect for us.
A parasol would be good.
Dear Eileen, We're delighted to hear you enjoyed your stay and found the apartment spotless. Thank you for the suggestion regarding the parasol; we'll consider adding one for future guests' comfort. Looking forward to welcoming you back for your third stay!
Friendly staff, apartment excellent, everything you could possibly need for your holiday. Maid service fabulous. Very safe complex
Nothing, just continue to do what you do best.
Dear John, Thank you for your wonderful feedback! We're thrilled to hear that you had such a fantastic experience with us. Our team works hard to provide the best possible service, and we're glad to hear that you enjoyed your stay. We look forward to welcoming you back again soon!
Cleaning and cleanliness of the apartment
Prices have increased TOO MUCH in past 2 years - 50 per cent increase - if prices donât reduce or stop increasing , we will have to consider other apartment options
Dear Kenneth, Thank you for your positive feedback about the cleanliness of the apartment. We appreciate your loyalty and feedback regarding pricing. We'll take your comments into consideration as we strive to offer the best value for our guests.
Molto tranquillo, sono stata proprio bene
Dear Stefania, Thank you for your review and perfect rating! We're delighted to hear that you enjoyed your stay and found our complex very peaceful. If you have any suggestions for improvement, please feel free to share them with us. We look forward to welcoming you back in the future!
Check in was so quick, and receptionist so friendly and helpful. The cleaning staff were lovely and apartment cleaned so regularly
The sunbeds could do with upgrading or cushions as they are very uncomfortable. Everything else in the complex was very good
Dear Lorna, Thank you for your wonderful feedback and perfect rating! We're glad you had a smooth check-in experience and found our staff friendly and helpful. We'll take note of your suggestion regarding the sunbeds and consider upgrades or cushions for added comfort. We hope to welcome you back soon!
Rustige ligging maar wel dicht bij al het vermaak
Misschien eind van de middag de bar een paar uur open?
Thank you for your review and your perfect rating! We're delighted to hear that you enjoyed the peaceful location while still being close to entertainment. We'll consider your suggestion about extending the bar hours in the late afternoon. We hope to welcome you back soon!
We love everything about the vista mar cant wait to return
You cant improve on prefect
Dear Mark, Thank you for your perfect rating and kind words! We're thrilled to hear that you loved everything about your stay at Vista Mar. Your satisfaction is our top priority, and we're delighted that you found everything perfect. We can't wait to welcome you back for another wonderful stay!
The location is great and all the staff are so friendly. It is immaculately clean and also the price of the apartments are very competitive.
Nothing, it is perfect for us
Dear Nicola, Thank you for your perfect 10 rating and wonderful comments! We're thrilled you appreciate our great location, friendly staff, immaculate cleanliness, and competitive prices. Your satisfaction means the world to us, and we look forward to welcoming you back for another fantastic stay. Best regards,
The apartments are a small block which are nice and quiet. The balconies and pool all face towards the sea giving good views and sun for most of the day. They are in a great location for access to both the old town and the main strip and beaches. Reception was very helpful in sorting taxis and always very polite. Maintenance were painting the next apartment when unoccupied to keep the place looking good.
There were some long hairs in the bathroom and on the balcony from the previous occupants and there was noise from the plumbing through the kitchen plug hole when adjacent apartment had showers, other than that all was good.
Dear Philip, Thank you for your feedback and for choosing to stay with us! We're glad you enjoyed our quiet apartments with great sea views and convenient location. We appreciate your compliments about our helpful reception and maintenance teams. We apologize for the cleanliness issues you encountered and the noise from plumbing. Your comments will be addressed with our housekeeping and maintenance teams to ensure improvements. We hope to welcome you back for an even better experience in the future!
Quiet, close to amenities and the beach, very clean and well equipped.
Heated pool?
Dear Alison, Thank you for your positive feedback and excellent rating of 8.5! We're thrilled to hear you enjoyed the quiet atmosphere, proximity to amenities and the beach, as well as the cleanliness and well-equipped features of our property. Your satisfaction is our goal, and we hope to welcome you back for another wonderful stay. Best regards,
We had a nice, spacious appartment at the top Floor. With a nice seaview. At the front side, where the balconies are situated, is a queiet deadend street. But the backside, where the bedroom is situated, is at a very bussy street. There is also a gasstation thatâs open 24 braak day.
When booking, make clear which topfloor appartments have a large terrace and which have a balcony.
Dear Sandra, Thank you for your feedback. We're delighted you enjoyed the nice and spacious apartment with a beautiful sea view. We appreciate your insights regarding the street noise and gas station, and we'll use this information to enhance our future communications. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay. Best regards,
The room cleaning and regular changing of towels was excellent.
Dear John, Thank you for your fantastic rating of 9.5! We're thrilled to hear that you found our room cleaning and towel service excellent. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional experience. Best regards,
very nice apartment clean and tidy will visit again.
Dear Gordon, Thank you for your positive feedback and excellent rating of 8.5! We're delighted to hear that you found our apartment very nice, clean, and tidy. It's wonderful to know that you plan to visit again. We look forward to welcoming you back for another enjoyable stay. Best regards,
The location is very good, close to Old Town and shops. Also not far front the strip. Great views from our apartment No 33. Nice staff who a very friendly and helpful.
Small things, replace the light shade on the bedside lamp as existing has a hole in it. New shower head would be nice. A standard lamp at the side of the couch in the living room to allow gentle lighting in the evenings instead of using ceiling light.
Dear David, Thank you for your feedback and excellent rating of 8.3! We're thrilled you enjoyed our convenient location, great views, and the friendly, helpful staff. Your suggestions about the light shade, shower head, and additional lamp are appreciated, and we'll certainly consider them for improvements. We look forward to welcoming you back for another enjoyable stay. Best regards,
We had a great stay. The apartment was superclean and the staff were lovely. The location was perfect - quiet but close to all amentities. We will definitely return in 2024!!
Can't think of anything!
Dear Margaret, Thank you for the perfect 10 and your kind words! We're delighted you had a great stay, found the apartment superclean, and appreciated our lovely staff. It's fantastic to hear that the location was perfect for you. We can't wait to welcome you back in 2024 for another wonderful experience! Best regards,
Apartment is brilliant close to everything great shower could not find any faults with it
nothing
Dear Liam, Thank you for your stellar 9.8 rating! We're thrilled to hear that you found the apartment brilliant, with a great shower. It's fantastic that our location met your expectations. Your positive feedback is truly appreciated. We hope to welcome you back for another wonderful stay! Best regards,
We have stayed at Vista Mar many times and have always found it a great place to stay. The rooms are always spotless thanks to the hard working cleaners. The pool is cleaned regularly. The WIFi is included and is excellent. Very convenient to the beach and restaurants. Overall excellent.
As the reception closes quite early I suggest texting customers with the gate code and informing them about where to get their keys and room number before they arrive.
Dear Bernard, Thank you for your loyalty and fantastic review! We appreciate your suggestions, and we'll certainly consider your idea to improve the check-in process. We're glad you've enjoyed your stay with us! Best regards,
Friendly and close to amenities
Air conditioning or at least a fan would be good
Dear Marilyn, Thank you for the perfect rating and positive feedback! We'll take note of your suggestion regarding air conditioning or fans for further improvement. Best regards,
Hotel is in a great location, close to shops, restaurants and beach. Check in after hours was very easy. We really enjoyed our stay and hope to return.
A second key to the apartment would be convenient and parasol or covering on the balcony to provide some shade.
Dear Sharon, Thank you for your perfect rating and positive feedback about our great location and seamless check-in process. We appreciate your suggestions for improvement, including providing a second key and adding some shade on the balcony. We'll consider these enhancements for future stays. We look forward to welcoming you back on your return visit. Best regards,
Vista Mar is ideally located and very well maintained. These excellent apartments provide a first class base in Puerto Del Carmen. This was our 6th visit and we were in Room 26 again, superb, very clean and serviced regularly. What a lovely balcony. As we always have a hire car parking is not a problem.
Difficult to improve on perfection. The sun beds are a little hard but thatâs the only fault I could find. We love Vista Mar.
Dear Michael, Thank you for being a valued repeat guest at Vista Mar! We're delighted that you find our location, maintenance, and service excellent. We appreciate your feedback on the sun beds, and we'll take it into consideration for further improvements. Looking forward to welcoming you for your 7th visit! Best regards,
Location, small friendly complex, staff very friendly and helpful. Cleanliness, cleaning ladies very nice, Apartment met all our needs.
Change of sheets more than once a week. Sunbeds not that comfortable, sun umbrella would be welcome. Late check out would also be welcome.
Dear Rosemaria, Thank you for the perfect rating and valuable feedback. We're pleased you enjoyed our location, friendly staff, and overall cleanliness. We'll take note of your suggestions regarding sunbeds, sun umbrellas, change of sheets, and late check-out for improvements. Best regards,
Everything, there was nothing negative to say, this was our second stay here and will again
One or Two umbrellaâs at pool as it gets hot,
Dear Craig, Thank you for your glowing review and for choosing to stay with us again! We're thrilled that you had a fantastic experience and appreciate your suggestion about adding umbrellas to make your time by the pool even more enjoyable. Looking forward to your next visit. Warm regards,
SO NICE STAFF AND PLACE
Dear Virginie, Thank you for your wonderful review and perfect rating! We're delighted that you enjoyed the experience at our place, especially appreciating our friendly staff. We look forward to welcoming you back for another amazing stay in the future. Warm regards,
La amabilidad de su equipo
Algún ventilador para las olas de calor
Estimada Azahara, Agradecemos sinceramente su calificación perfecta y sus amables palabras sobre la amabilidad de nuestro equipo. Tomamos en consideración su sugerencia sobre proporcionar ventiladores para los días de calor intenso, de igual manera le informamos que puede acudir a nuestra recepción por uno en caso de necesitarlo. Su comodidad es nuestra prioridad y trabajaremos en implementar mejoras para asegurar una estancia aún más agradable. Esperamos darle la bienvenida nuevamente en el futuro. Saludos cordiales,
La ubicación, cerca de playa y servicios.
Que no tuvieran, al menos, algún ventilador. SerÃa muy recomendable que pusieran ventiladores de lámpara en los dormitorios.
Estimado Jose Miguel, Agradecemos mucho que haya elegido Vista Mar Apartments para su estancia y por tomarse el tiempo de dejarnos una reseña tan positiva. Nos alegra saber que disfrutó de nuestra ubicación cercana a la playa y a los servicios locales. Tomamos en cuenta su sugerencia sobre la incorporación de ventiladores en los dormitorios. Apreciamos su feedback, ya que es a través de las opiniones de nuestros huéspedes que podemos mejorar nuestras instalaciones y servicios. Esperamos que su experiencia con nosotros haya sido memorable y agradable en general. Si decide visitarnos nuevamente en el futuro, no dude en contactarnos para cualquier necesidad que pueda tener durante su estancia. Saludos cordiales,
La limpieza, la tranquilidad y las instalaciones. Estuvimos muy bien los 10 dias q estuvimos. Se podÃa aparcar bien. La cocina y la nevera suficiente para los desayunos y cenas q hacÃamos siempre en el apartamento. El lugar es tranquilo y pudimos disfrutar también de la piscina algunos dias q no salimos. Y el que repasaran todos los dÃas la limpieza del apartamento y sacaran la basura, sin molestar el descanso. Por las mañanas no saliamos antes de las 11, y nunca nos despertaron para el repaso de la limpieza, pero siempre estaba limpio cuando volviamos. Todos esos detalles suman para hacer una estancia fantastica y querer repetir.
Hay pequeñas hormigas en el apartamento en la zona de la cocina y de la barra. Pudimos irlas solventando con un insecticida que compramos y no fue mayor drama. Por otra parte, los colchones para nuestro gusto son bastante blandos.
Estimada Cristina, ¡Gracias por compartir su fantástica experiencia en Vista Mar Apartments! Valoramos enormemente su calificación perfecta y nos complace saber que disfrutó de su estancia con nosotros. Es maravilloso saber que apreció la limpieza impecable de nuestras instalaciones, la tranquilidad que ofrece nuestro entorno y las comodidades que proporcionamos en los apartamentos. Nos complace saber que tuvo un tiempo tan agradable durante los 10 días de su estadía y que pudo disfrutar tanto de la piscina como de la privacidad de su propio espacio. Agradecemos sus comentarios sobre el servicio de limpieza diario y cómo cuidamos de su comodidad sin interrumpir su descanso. Nuestro objetivo es proporcionar un ambiente relajante y acogedor para todos nuestros huéspedes, y nos alegra que se haya sentido cómodo durante toda su estadía. Lamentamos los inconvenientes que experimentó con las pequeñas hormigas en la zona de la cocina y la barra. Apreciamos su comprensión y estamos trabajando constantemente para mejorar nuestra gestión de plagas y mantener un ambiente cómodo para todos nuestros huéspedes. También tomamos nota de su comentario sobre los colchones y su preferencia por colchones más firmes. Apreciamos sus observaciones y las tendremos en cuenta mientras continuamos mejorando nuestros servicios y comodidades. Si tiene más comentarios o sugerencias que le gustaría compartir, no dude en ponerse en contacto con nosotros directamente. Estamos aquí para garantizar que nuestras instalaciones sigan siendo un lugar excepcional para su futura estadía. Gracias por elegir Vista Mar Apartments y esperamos tener el honor de recibirlo nuevamente en el futuro. ¡Esperamos brindarle otra experiencia inolvidable en su próxima visita! Atentamente,
Great location. Spotless. Staff very friendly and helpful.
Dear Denise, Thank you so much for sharing your excellent review of your recent stay at Vista Mar Apartments. We truly appreciate your perfect rating and are thrilled to hear that you had a fantastic experience with us. We're delighted that you found our location to be great and that you appreciated the cleanliness of our apartments. Maintaining a spotless environment is important to us, and we're pleased that we met your expectations in this regard. It's wonderful to know that our staff made a positive impression on you with their friendliness and helpfulness. Providing excellent service to our guests is a top priority, and we're glad that our team contributed to your enjoyable stay. If you have any further feedback or suggestions for improvement, please don't hesitate to reach out to us directly. We're here to ensure that our guests have comfortable and memorable stays. Thank you for choosing Vista Mar Apartments for your stay, and we hope to have the pleasure of welcoming you back in the future. We look forward to providing you with another exceptional experience. Best regards,
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